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Yet another post about exchanges. This one with an idea. by Ken Davenport

Well, aren’t ticket exchanges a hot topic! First I posted this post-Xmas blog about Broadway return policies (or lack thereof), and how I’m a proponent of having our policies be a bit more forgiving (for a price). Then, I got an email from a Disney exec. about their new policy which inspired

SOURCE: The Producer's Perspective at 11:00am on January 7, 2014

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