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2,269 stories by "Joe Patti"

To Thine Own Tactics Be True by Joe Patti

Seth Godin recently made a post warning people against adopting the tactics of those you view as successful as your own. The problem is simple. You don't have a tactics problem. You have …

SOURCE: Butts In The Seats at 5:03am on April 2, 2025

Oregon Arts Commission Making Grants Easy For All by Joe Patti

A professional grant writer had a piece on the Oregon ArtsWatch website where she expressed her disbelief at the Oregon Arts Commission's (OAC) new grant guidelines. But it was all in a good…

SOURCE: Butts In The Seats at 4:12am on April 1, 2025

Patience For Ticket Purchase Experience Is Wearing Thin by Joe Patti

Yesterday I received an email letting me know that Colleen Dilenschneider and her colleagues at IMPACTS Experience had released a new post titled Ticket Purchasing Frustrations Are On the Ri…

SOURCE: Butts In The Seats at 2:42am on March 28, 2025

Causes of Churn Common Across All Business Types by Joe Patti

There was an article on Fast Company this week that discusses customer churn. For the most part the piece is written from the perspective of being a company that has sold another business a …

SOURCE: Butts In The Seats at 8:06am on March 26, 2025

Strippers Organizing, But Not Unionizing In Minneapolis by Joe Patti

Earlier this month I saw a news piece about strippers in Minneapolis organizing to form a guild in that city. Stories about people organizing to take collective action and engage in bargaini…

SOURCE: Butts In The Seats at 1:48am on March 25, 2025

Seeing Opportunities To Diversify Revenue by Joe Patti

I was recently drawn to the story of Rock School for Dance Education in Philadelphia opening a retail dancewear store out of their location. They spent $150,000 renovating a space that used …

SOURCE: Butts In The Seats at 11:36pm on March 18, 2025

Go Get My Guitar by Joe Patti

There is a lot of conversation among arts organizations these days about the need to create connection and show the value of arts organizations to the community. I worked with an artist this…

SOURCE: Butts In The Seats at 11:54am on March 18, 2025

Still Trusted, But Some Perceptual Barriers to Overcome by Joe Patti

In my post yesterday I briefly referenced research Colleen Dilenschneider and the folks at IMPACTS Experience have released showing that arts and cultural organizations have gained an increa…

SOURCE: Butts In The Seats at 3:48am on March 13, 2025

Communicating What You Are Good For Rather Than Good At More Important Than Ever by Joe Patti

Last month, Forbes website hosted an article "6 Things That Arts Leaders Should Do Right Now" It is written in the context of all the funding cuts and policy changes being promulgated on the…

SOURCE: Butts In The Seats at 3:54am on March 12, 2025

Being In Charge When There Is No Benefit by Joe Patti

Seth Godin recently made a post that resonated with me. He wrote about how in large organizations and bureaucracies things often fall through the cracks partially because no one is specifica…

SOURCE: Butts In The Seats at 2:18am on March 11, 2025

Some Thoughts On Why Customers Complain by Joe Patti

To expand a little on yesterday's post about the customer always being right, Seth Godin recently made a post about why people complain. One of the reasons he cites is, of course, to effect …

SOURCE: Butts In The Seats at 12:42am on March 5, 2025

The Customer Is Always Right… by Joe Patti

I have been seeing a number of claims that the full quote ends with "…in matters of taste." As much as I would love that to be true given that retailers have been bludgeoned with the phras…

SOURCE: Butts In The Seats at 11:32pm on March 3, 2025

Varying How You Make Donation Appeals by Joe Patti

Short, interesting piece in the Chronicle of Philanthropy discussed research that found when non-profits varied their messaging on Facebook, they received more donations. They are careful to…

SOURCE: Butts In The Seats at 9:12pm on February 26, 2025

Understanding Barriers To Entry By Visiting Stores That Cause You Discomfort by Joe Patti

Nina Simon posted that she had been interviewed on Kyle Thiermann's podcast (also on YouTube if you want view a video of them talking.) They talk for awhile about Nina's transition from runn…

SOURCE: Butts In The Seats at 2:54am on February 26, 2025

No Print At Home & Added Will Call Charge Increasing New Barriers To Entry by Joe Patti

Over the weekend I received a comment on a post I made in October 2019. The post dealt with the theory that the response that an arts and cultural experience was "not for me" might be based …

SOURCE: Butts In The Seats at 2:32am on February 25, 2025

Working Out Those Work From Home Arrangements by Joe Patti

If you have staff working from home or are considering moving in that direction, I recently made a post on ArtsHacker regarding some tips for creating a successful asynchronous work environm…

SOURCE: Butts In The Seats at 12:32am on February 20, 2025

Pittsburgh Arts Council Employing AI Tools by Joe Patti

In the last few weeks I came across a blog post by the CEO of the Greater Pittsburgh Arts Council, Patrick Fisher, laying out the ways in which the Arts Council would be using new technology…

SOURCE: Butts In The Seats at 12:06am on February 19, 2025

New Compliance Requirements For NEA Grants by Joe Patti

There appear to be some significant changes in the grant procedures for the National Endowment for the Arts. In addition to the end of the Challenge America grant program American Theatre Ma…

SOURCE: Butts In The Seats at 11:48pm on February 17, 2025

What To Say About Your DEI Efforts by Joe Patti

Yesterday someone posted a Harvard Business Review article on LinkedIn dealing with the topic of corporate DEI programs. The authors, Kenji Yoshino, David Glasgow, and Christina Joseph, stat…

SOURCE: Butts In The Seats at 9:54pm on February 12, 2025

More Room For Customer Focused Info On Book Covers? by Joe Patti

In a case of insiders recognizing that stuff they think is important isn't really viewed as valuable to consumers, the publisher of Simon and Schuster books announced their writers will no l…

SOURCE: Butts In The Seats at 9:32pm on February 11, 2025

Organizing For Work At Home Staffing by Joe Patti

A number of arts organizations are embracing employees' desire to work from home on either a full or hybrid basis. Making the switch to this sort of work environment, even for some employees…

SOURCE: artshacker.com at 12:55pm on February 11, 2025

Why You Should Be Expanding Your Audience, By The Numbers by Joe Patti

Colleen Dilenschneider and the folks at IMPACTS Experience laid out some interesting data about audience sustainability for different types of cultural organizations. (subscription required)…

SOURCE: Butts In The Seats at 9:06pm on February 10, 2025

Getting People To Reveal The Boxes They Want Checked by Joe Patti

Seth Godin recently made a post that set off all sorts of thoughts in my brain. I was going to say it checked a lot of boxes for me, but that is the title of his post and it felt a little re…

SOURCE: Butts In The Seats at 12:48am on February 5, 2025

Reducing The Crowd Doesn't Increase Satisfaction By Itself by Joe Patti

Last week The Guardian had an article about people being so dissatisfied with their attendance experience at The Louvre, they were determined never to visit again. It isn't just the crowds, …

SOURCE: Butts In The Seats at 12:36am on February 4, 2025

It Takes A Village To Get Everyone To Take Vacation by Joe Patti

Another interesting research piece that Bill Byrnes included Management and the Arts was related to burn out in non-profit organizations. A brief excerpt recounting the efforts the behaviora…

SOURCE: Butts In The Seats at 10:36pm on January 29, 2025
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